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2011 Employee Recognition Awards - Human Services


GOLD - Jane Batoon-Kurovski

Jane began her work with the County's Human Services Department as a Payroll Clerk in December 2000 and was quickly promoted to the position of Personnel Technician in July 2001.  Throughout her tenure, Jane has consistently demonstrated that she is knowledgeable, organized, approachable, a strong performer for the department, and a valuable team player.  In the spring of 2010, the department’s Associate Personnel Analyst and Senior Personnel Analyst simultaneously resigned, leaving Jane as the only remaining Personnel staff in the Human Services Department.  Jane maintained her solid performance and accepted new duties to address the department’s personnel needs, helping facilitate placements during layoffs, processing requests for extended leaves, managing continuous recruitments, orienting new employees, and completing other assignments as needed.  Jane continues her role as the key departmental Personnel contact, fielding calls from over 400 employees and serving as a trusted resource who can be counted on to guide the department through complex personnel policies and procedures.  Jane's efforts to provide consistently excellent service in spite of reductions in staff and challenging circumstances merit recognition.


SILVER - Lorena Vazquez

After beginning her work with the Human Services Department in 1992 as an Eligibility Worker, Lorena transitioned to the position of Veterans Services Representative in September 2000.  Lorena consistently performs all aspects of her job in an exemplary fashion, is the model of grace under pressure, and her dedication to clients is obvious both to clients and to others with whom she comes in contact.  She is able to analyze complex factual and legal issues in order to effectively represent clients in the presentation of claims and appeals to the State Department of Veterans Affairs and is recognized for her ability to obtain excellent results on behalf of clients.  Lorena is extremely self-motivated and provides motivation to others simply by the manner in which she conducts herself.  In 2010, when the decision was made to move staff from the Veterans Memorial Building to the Emeline Avenue complex six short hours later, Lorena was at work in the Watsonville office.  She immediately returned to the main office and assumed responsibility for many of the tasks involved with the move in her usual calm, decisive, and cheerful way.  Her commitment to providing critically important service to veterans in our community is outstanding and merits public recognition.

BRONZE - Eric Kollars

Eric began his employment with the Human Services Department as a Typist Clerk in May 2006 and was promoted to the position of Departmental Data Processing Coordinator in March 2007.  With strong skills and a well-deserved reputation as a positive "people person," Eric is able to help staff navigate the complexities of Eligibility computer systems in order to assist vulnerable members in our community.  Although Eric works behind the scenes, he consistently demonstrates a positive attitude, dedication to his work, an ability to be a solid team player, and a willingness to go the extra mile.  He plays an essential role in the internal services provided to staff in the Employment and Benefits Services Division, and his ability to resolve issues within the CalWIN computer system ensures that clients in our community receive benefits in a timely and accurate manner.  Eric is credited with making problems simply disappear, working his magic to unravel complex technical problems so that staff can continue to deliver prompt service to clients.  It is fitting to honor Eric for his outstanding work on behalf of staff and the community.