Results-Based Accountability

WHAT IS RESULTS-BASED ACCOUNTABILITY?

Results-Based Accountability (RBA) is a framework used by communities to improve quality of life and by organizations to improve program performance. Developed by Clear Impact, RBA has:

• 2 levels of accountability
  • Population
  • Program
• 3 kinds of performance measures
  • How much?
  • How well?
  • Is anyone better off?
• 5 Questions to Turn the Curve
  • Baseline, Story Behind the Curve, Partners, What Works, Action Plan

The County is using RBA primarily for the performance measurement framework based on several strengths, including:

• General ease of use
• Focus on action
• Ability to incorporate narrative
• Origins in the government sector
• Current use in Human Services and Probation